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Clinic file

Eden

Reviewed by Editorial review in progress · Last updated 2026-07-12

The bottom line

No verdict has been issued yet.

This is a neutral factual record. Eden (tryeden.com, also eden.health) is a direct-to-consumer telehealth membership platform operated by Eden Health International Inc., which the FDA's June 2026 warning letter and Eden's BBB profile both list at 110 16th St Ste 1431, Denver, CO 80202; Eden's Terms of Service separately list a Wilmington, Delaware address, consistent with a registered-agent filing address rather than an operating office. Eden sells compounded semaglutide ($99/mo) and compounded tirzepatide ($199/mo), plus brand-name Ozempic, Wegovy, Zepbound, and Mounjaro at list price (roughly $1,399-$1,695/mo), all gated behind a required $39-first-month/$99-per-month-thereafter membership. On the specific lead this record was built to verify: multiple third-party affiliate/review sites (healingmaps.com, therxindex.com, and others) report that Eden "paused its compounded GLP-1 program for new patient enrollment as of mid-2026." That claim is NOT supported by a direct check of Eden's own live site on the access date below - as of 2026-07-12, tryeden.com's own homepage banner reads "Compounded semaglutide for $99/mo, free expedited shipping on all orders," the eden.health/weight-loss page actively lists both compounded semaglutide and compounded tirzepatide with working "Get started" checkout links, and Eden's own intake flow (app.eden.health/intake/weightloss/welcome) is live and accepting new-patient intake with no waitlist, closed-enrollment, or paused-program notice anywhere in the page. One of the affiliate sources making the pause claim (therxindex.com) also uses the same page to steer readers toward a competitor ("the closest replacement we'd check next is Embody") - a pattern consistent with affiliate-marketing content rather than a verified operational fact. It is possible the reports reflect a temporary pause that has since lifted, or confusion with Eden's June 8, 2026 FDA warning letter, but no primary source (news outlet, regulator, or Eden's own site) was located that documents an actual enrollment pause; the balance of direct evidence indicates the compounded GLP-1 program is currently open to new patients. Eden's own About page names four fulfillment pharmacies (GoGoMeds, Precision, Enovex, AbsolutePharmacy) and states its combined pharmacy/provider network serves all 50 states and DC. Eden received an FDA warning letter (June 8, 2026, MARCS-CMS 728279) for website claims that made Eden appear to be the compounder of its own semaglutide/tirzepatide products and for describing its compounding sources as "FDA-licensed 503(a) outsourcing facilities" (a designation the FDA says does not exist) - a concern signal about labeling/marketing accuracy, not a shutdown order. Eden also carries an F rating and BBB Pattern-of-Complaints alert with 102 filed complaints and no response to 78 of them. Founding date and any parent company beyond Eden Health International Inc. itself are not disclosed in the sources reviewed. No news coverage of a lawsuit or state attorney-general action specific to Eden's GLP-1 business was located as of the access date.

The supply chain

You buy fromEdenThe brand: marketing, checkout, and the subscription.
Your clinician works forEdenNo contract medical group found on the clinic's own pages.
Your prescription is filled byNo pharmacy on our recordNothing we can verify — the receipt the rest of the chain depends on.
Licensed where you live?Check your stateEvery fill depends on the pharmacy holding a license in your state — verified below, state board by state board.

What checks out

No gate criteria passed yet.

What to watch

FDA warning letter (June 8, 2026, MARCS-CMS 728279) found Eden's own website misbranded its compounded semaglutide and tirzepatide: product labeling implied Eden itself compounds the drugs (it does not), and the site falsely described its compounding sources as "FDA-licensed 503(a) outsourcing facilities," a designation FDA says does not exist for any pharmacy or outsourcing facility. This is a marketing/labeling-accuracy finding, not a shutdown order or a finding about drug safety.
Eden's BBB profile carries an F rating, is not BBB-accredited, and shows a "Pattern of Complaints" alert with 102 complaints filed and no response to 78 of them - a company-specific customer-service/responsiveness signal distinct from any generic compounded-medication disclaimer.
Trustpilot review integrity
Review integrity concern
88% of this company's reviews are organic (unprompted) — above our 40% threshold, the pattern most consistent with review gaming.
Score
4.5 / 5 across 2,726 reviews (trailing 12 months)
Review source
88% organic (unprompted) · 12% verified or invited (company-sent, post-transaction)
OrganicVerified / invited
Source: Trustpilot's own "Transparent Inviting" disclosure, company profile (accessed 2026-07-12).
Review integrity concern

88% of this company's Trustpilot reviews are organic (unprompted), above our 40% threshold. Verified and invited reviews both require a real completed transaction and the company choosing to send the invite, which makes them hard to fabricate at scale. A heavy skew toward organic, unprompted reviews is a known review-manipulation vector — it does not by itself disqualify a clinic, but it weighs against the verdict. See how we weigh this.

Corporate address transparency
Agent or mailbox address — no operating location listed
Registered-agent address, found on the company's own site.
Legal entity
Eden Health International Inc.
Listed address
c/o Firstbase Agent LLC, 1007 N Orange St, 4th Fl, Ste 2985, Wilmington, DE 19801
Notes
The only notice address the company gives is explicitly its registered agent's Wilmington mail suite; no operational street address is published.
Source: Terms of Service, notices address (explicitly care-of the registered agent, Attn: General Counsel) (accessed 2026-07-19)

Who fills your prescription

Eden is a multi-vertical telehealth membership platform operated by Eden Health International Inc. Per Eden's own site, it does not compound medication itself: a "Partner pharmacy information" disclosure on its About page names four independent pharmacies that fill prescriptions for its patients, and states that "Eden's pharmacies and provider network offer service to all 50 states and Washington, D.C." Eden's Terms of Service do not name any pharmacy - they refer only generically to a "Pharmacy Network" - so the About-page disclosure is the only place the fulfilling pharmacies are named. Separately, Eden also operates its own in-house compounding pharmacy, branded "Eden Pharmacy" (formerly Contigo Compounding, acquired by Eden), based in Albuquerque, NM and licensed in 25 states (sterile and non-sterile compounding in most, non-sterile only in Florida and Massachusetts per Eden Pharmacy's own site); Eden's public disclosures do not state whether Eden Pharmacy itself fills any of the GLP-1 prescriptions sold under the tryeden.com/eden.health brand, or whether it serves other verticals only, so that relationship is recorded as not disclosed rather than assumed.

Partner pharmacies have not yet been profiled. Each named partner must clear the pharmacy gate independently before this clinic stays on the index.

What it's actually like

Pricing and membership (per eden.health/weight-loss and tryeden.com): compounded semaglutide is listed at $99/mo and compounded tirzepatide at $199/mo, both marked "price includes medication only, if prescribed." Brand-name Ozempic, Zepbound, and Mounjaro are each listed at $1,399/mo and Wegovy at $1,695/mo. All of it requires an active "Eden Membership": $39 for the first month, auto-renewing at $99/month thereafter; the site states plainly that "membership does not include or guarantee a prescription" and "medication is not available without a membership." Product mix: beyond GLP-1s, Eden's own site lists medications with active ingredients semaglutide, tirzepatide, liraglutide, setmelanotide, phentermine, orlistat, and naltrexone-bupropion as items a licensed provider may consider, plus off-label antidepressant use in certain cases - and separately markets sermorelin, NAD+, hair-growth, and hormone-therapy verticals under the same Eden brand and membership. Intake: a "quick form" reviewed by "a licensed medical provider 100% online," described as same-day; the live intake flow (app.eden.health/intake/weightloss/welcome, checked 2026-07-12) opens with a weight-loss-goal question and proceeds through a standard health-history questionnaire, with no waitlist or paused-enrollment messaging observed. Pharmacy chain: per a "Partner pharmacy information" section on Eden's own About page, "Eden utilizes a network of pharmacies including GoGoMeds, Precision, Enovex, and AbsolutePharmacy," each with a listed address (see pharmacyPartnerNames), and "together, Eden's pharmacies and provider network offer service to all 50 states and Washington, D.C." Eden's Terms of Service, by contrast, only refer generically to "the Providers and Pharmacy Network you access through the Services," without naming any pharmacy - the naming exists only on the About page. Eden separately operates (or has acquired) its own compounding pharmacy under the "Eden Pharmacy" brand (previously Contigo Compounding), based in Albuquerque, NM and stated to be "licensed and operates in 25 states," with sterile and non-sterile compounding in most of those states and non-sterile-only in Florida and Massachusetts; nothing in the sources reviewed states whether Eden Pharmacy fulfills any of the GLP-1 prescriptions described above. Refund/cancellation/refill: the $39 first-month membership fee is refunded only if no prescription is issued after intake; membership fees are otherwise non-refundable once a billing cycle starts; medication orders are stated as "non-refundable, in whole or in part, once the order has been fulfilled"; cancellation requires 48 hours' notice before the next renewal date. Governing law: Delaware, with mandatory binding arbitration and a class-action waiver; non-arbitrable disputes go to state or federal courts in Wilmington, Delaware. A separate Eden referral/rewards program explicitly excludes Florida residents from eligibility - a narrower carve-out than a statement about general service availability, and distinct from the 50-states-and-DC claim on the About page. Regulatory history: FDA's Center for Drug Evaluation and Research issued a warning letter to "Eden Health International Inc. dba Eden" on June 8, 2026 (MARCS-CMS 728279), following a March 2026 review of tryeden.com, alleging the site's product images labeled compounded semaglutide and tirzepatide with Eden's own name in a way that implied Eden itself compounds the drugs (it does not), and that the site falsely described its compounding sources as "FDA-licensed 503(a) outsourcing facilities" - a designation FDA says does not exist for any compounding pharmacy or outsourcing facility. FDA gave Eden 15 business days to respond with the identity of the entities that actually produce its compounded products, sample labeling, and confirmation that the false claims were corrected or removed. Consumer-complaint record: Eden's BBB profile (Denver, CO; file opened 4/4/2024) carries an F rating, is not BBB-accredited, lists 102 complaints filed against the business with no response to 78 of them, and carries a BBB "Pattern of Complaints" alert. A Trustpilot profile for tryeden.com exists (confirmed via search-result listings only, not a direct fetch, since Trustpilot returns 403 to automated access); third-party search snippets describe an approximate 4-star average across several thousand reviews, a figure not independently verified here and recorded only as a search-snippet observation.

Eden in your state

Ship-to coverage per our record, and the state-by-state read: whether Eden's partner pharmacies hold a license where you live, checked against each state board's own portal. Click any state for its file.

Alaska — Ships here, per our recordAlabama — Ships here, per our recordArkansas — Ships here, per our recordArizona — Ships here, per our recordCalifornia — Ships here, per our recordColorado — Ships here, per our recordConnecticut — Ships here, per our recordDelaware — Ships here, per our recordFlorida — Ships here, per our recordGeorgia — Ships here, per our recordHawaii — Ships here, per our recordIowa — Ships here, per our recordIdaho — Ships here, per our recordIllinois — Ships here, per our recordIndiana — Ships here, per our recordKansas — Ships here, per our recordKentucky — Ships here, per our recordLouisiana — Ships here, per our recordMassachusetts — Ships here, per our recordMaryland — Ships here, per our recordMaine — Ships here, per our recordMichigan — Ships here, per our recordMinnesota — Ships here, per our recordMissouri — Ships here, per our recordMississippi — Ships here, per our recordMontana — Ships here, per our recordNorth Carolina — Ships here, per our recordNorth Dakota — Ships here, per our recordNebraska — Ships here, per our recordNew Hampshire — Ships here, per our recordNew Jersey — Ships here, per our recordNew Mexico — Ships here, per our recordNevada — Ships here, per our recordNew York — Ships here, per our recordOhio — Ships here, per our recordOklahoma — Ships here, per our recordOregon — Ships here, per our recordPennsylvania — Ships here, per our recordRhode Island — Ships here, per our recordSouth Carolina — Ships here, per our recordSouth Dakota — Ships here, per our recordTennessee — Ships here, per our recordTexas — Ships here, per our recordUtah — Ships here, per our recordVirginia — Ships here, per our recordVermont — Ships here, per our recordWashington — Ships here, per our recordWisconsin — Ships here, per our recordWest Virginia — Ships here, per our recordWyoming — Ships here, per our record
Ships here, per our recordNot on our record

How we review. Every clinic must clear two gates: a credible compounding pharmacy, licensed in every state it ships to, and a clinic that supports long-term patient success. We pay for our own access and accept no payment, referral fees, or coupon arrangements from anyone we cover. See the methodology.