Join Pomegranate
No verdict has been issued yet.
This entry is a sourced fact-gathering record only. Pomegranate Health (joinpomegranate.com) is a Jacksonville, Florida telehealth weight-loss provider dispensing compounded semaglutide and tirzepatide through multiple named state-licensed pharmacies. Its own pricing page names Hallandale among the partner pharmacies, confirming the community report, though Pomegranate does not state the 503A/503B classification. The company does not name a parent company or disclose a founding year on its public site. Pricing, auto-renewal, a non-refundable medication policy, and an F-themed pattern of unanswered BBB complaints are all documented below from public sources. No evaluative conclusion is drawn here.
The supply chain
What checks out
What to watch
- Score
- 3.1 / 5 across 65 reviews (trailing 12 months)
- Review source
- 100% organic (unprompted) · 0% verified or invited (company-sent, post-transaction)OrganicVerified / invited
100% of this company's Trustpilot reviews are organic (unprompted), above our 40% threshold. Verified and invited reviews both require a real completed transaction and the company choosing to send the invite, which makes them hard to fabricate at scale. A heavy skew toward organic, unprompted reviews is a known review-manipulation vector — it does not by itself disqualify a clinic, but it weighs against the verdict. See how we weigh this.
- Legal entity
- Pomegranate Health LLC
- Listed address
- 611 S Dupont Hwy, STE 102, Dover, DE 19901
- Notes
- 611 S DuPont Hwy Ste 102 is a widely shared Delaware formation-service/registered-agent address.
Who fills your prescription
Compounded GLP-1 medications (compounded semaglutide and compounded tirzepatide) prepared by state-licensed pharmacies; the company's own pricing page carries the disclosure that the compounded products have not been evaluated or approved by the FDA. The clinic also lists some FDA-approved non-GLP products (e.g. Contrave, Metformin). The site does not state whether its named pharmacy partners are 503A or 503B facilities; community reports describe Hallandale as a 503A pharmacy, but Pomegranate does not disclose this classification itself.
What it's actually like
Three-step model per the official site: (1) Quick online health assessment, (2) review by a licensed physician, (3) home delivery from a partner pharmacy. After provider approval the prescription is sent to a partner pharmacy and most patients receive medication within 3-5 business days. The subscription auto-renews each period (week, month, 6 months, year, or other option chosen at purchase) until cancelled; cancellation must be requested via support at least 24 hours before renewal and disables auto-renewal while access continues through the current paid period. Pricing (per the official app pricing page): compounded semaglutide from $119/month (semaglutide + B12), compounded tirzepatide from $179/month (tirzepatide + B6), with 1/2/4/6-month (sema) and 1/3/6-month (tirz) bundle options; review sources cite a $75 health-assessment/consultation fee credited toward the first order. Pomegranate states it cannot guarantee which pharmacy fulfills an order and charges a $150 fee if a customer requests a specific pharmacy. Refunds: membership and one-time consultation fees are nonrefundable, and medication fees are non-refundable and nonreturnable. A $25 fee applies for appointments cancelled within 24 hours; a $100 fee applies on resolution of fraudulent or frivolous disputes/chargebacks.
Join Pomegranate in your state
Ship-to coverage per our record, and the state-by-state read: whether Join Pomegranate's partner pharmacies hold a license where you live, checked against each state board's own portal. Click any state for its file.
How we review. Every clinic must clear two gates: a credible compounding pharmacy, licensed in every state it ships to, and a clinic that supports long-term patient success. We pay for our own access and accept no payment, referral fees, or coupon arrangements from anyone we cover. See the methodology.