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Clinic file

NavioMD

Reviewed by Editorial review in progress · Last updated 2026-06-13

The bottom line

No verdict has been issued yet.

NavioMD is a young (incorporated/launched late 2025-early 2026) Florida-registered telehealth platform that publicly names a single pharmacy partner (The Pharmacy Hub) and sells both compounded tirzepatide and brand GLP-1s. Several material terms (refund, cancellation, refill, auto-renewal policies) are not disclosed on its public pages, and the named pharmacy partner could not be independently verified via a public accreditation source in this research pass. Facts below are sourced; unverifiable items are marked Not disclosed.

The supply chain

You buy fromNavioMDThe brand: marketing, checkout, and the subscription.
Your clinician works forQualiphyA contract medical group named on the clinic's own site — the brand doesn't employ your clinician.
Your prescription is filled byThe Pharmacy HubNamed by the clinic's own disclosure — profiled in our pharmacy directory.
Licensed where you live?Check your stateEvery fill depends on the pharmacy holding a license in your state — verified below, state board by state board.

What checks out

No gate criteria passed yet.

What to watch

Several material commercial terms are not publicly disclosed: no refund, cancellation, refill, or subscription auto-renewal policy was found on the Terms of Service, Privacy Policy, or Important Safety Information pages. At access time the /terms-of-service URL served Privacy Policy content rather than terms.
Very new and lightly established entity: Navio Md Inc. was filed in Florida on March 4, 2025 (a Delaware foreign corporation) with a single named officer (Ralf Tohme) and a third-party registered agent, and the platform publicly launched December 29, 2025; limited operating history.
The named pharmacy partner (The Pharmacy Hub) is described as 'accredited' on NavioMD's site, but its accreditation, 503A/503B status, and identity could not be independently verified via a public source in this research pass.
Who provides your care
Care is outsourced to Qualiphy
A contract medical group named on NavioMD's own pages. The brand selling the subscription doesn't employ the clinician who prescribes.
Qualiphy
“Licensed medical professionals via our telehealth partner Qualiphy”
From NavioMD's own page.
Source: naviomd.com/telehealth-consent-and-open-payments-notice (accessed 2026-07-23)
Why this matters

A contract medical group serves many brands at once. Your prescriber answers to the vendor's protocols and staffing, not to the clinic you pay — and if the brand switches vendors, your care relationship goes with it. It does not by itself disqualify a clinic, but it weighs against the verdict.

Trustpilot review integrity
Too few reviews to assess
Only 18 reviews in the trailing 12 months — below our 20-review floor for judging organic share either way.
Score
3.7 / 5 across 18 reviews (trailing 12 months)
Review source
67% organic (unprompted) · 0% verified or invited (company-sent, post-transaction)
OrganicVerified / invited
Source: Trustpilot's own "Transparent Inviting" disclosure, company profile (accessed 2026-07-12).
Corporate address transparency
Agent or mailbox address — no operating location listed
Registered-agent address, found on the company's own site.
Legal entity
Navio Md Inc.
Listed address
7901 4th St N #23153, St. Petersburg, FL 33702
Notes
7901 4th St N is a national registered-agent service's Florida address; the "#23153" suffix is a rented mailbox number — the same numbering pattern as that service's Wyoming addresses.
Source: Terms, contact address (accessed 2026-07-19)

Who fills your prescription

Single named fulfillment partner. NavioMD states all prescriptions are dispensed through one exclusive accredited pharmacy partner. It markets compounded tirzepatide alongside brand GLP-1 products (Ozempic, Zepbound, Mounjaro).

The Pharmacy HubMail-order · The Pharmacy Hub LLC · licensed in 0 of 50 states (unverified)LegitScript certified (self-reported, unverified) · Surescripts approved (self-reported, unverified) · HIPAA Compliant (self-reported, unverified) · USP 795 and USP 800 compliance, ISO 7 cleanroom (self-reported, unverified)

What it's actually like

NavioMD (operated by Navio Md Inc.) offers a direct-pay, insurance-free telehealth flow: a patient completes an online intake, has a virtual consultation with a board-certified provider (the site says it pairs 'advanced AI with board-certified clinicians', same-day visits advertised 9am-10pm EST), and if deemed eligible receives medication shipped to their door. Weight-loss menu includes compounded tirzepatide ($189/month per the product page, displayed against a $299 reference) plus brand GLP-1s (Ozempic ~$345/mo, Zepbound ~$445/mo, Mounjaro ~$1,249/mo); women's health includes progesterone and Biest. A NavioMD Support plan is offered at $75/month for up to two extra provider visits and ongoing guidance; the company also references a $75 fee that includes nausea medication, B-12, and a provider visit, with first orders including 'comfort medications' (B12 + anti-nausea). All prescriptions are dispensed through The Pharmacy Hub, described as the exclusive, accredited fulfillment partner offering next-day shipping in most locations and discreet packaging. The company operates in 48 states (excluding Alabama and Mississippi) and says it is working toward all 50. Compounded tirzepatide carries the standard disclaimer that it is not FDA-reviewed or approved for safety/effectiveness/quality and is not affiliated with or endorsed by Eli Lilly. Corporate: Navio Md Inc. is a foreign (Delaware) profit corporation filed in Florida on March 4, 2025, principal address 7901 4th St N Ste 300, St. Petersburg, FL 33702, with Ralf Tohme (Dover, DE) listed as President/Director/Secretary/Treasurer and Northwest Registered Agent LLC as registered agent; a December 29, 2025 press release announced the platform launch. The privacy policy names the legal entity as 'NavioMD Inc. and its affiliates' under Florida jurisdiction and lists The Pharmacy Hub as a Business Associate. No parent company is disclosed. Refund, cancellation, refill, and subscription auto-renewal terms are not disclosed on the public Terms of Service, Privacy Policy, or Important Safety Information pages reviewed (note: the Terms of Service URL served Privacy Policy content at access time). No FDA warning letter, lawsuit, or BBB complaint specific to NavioMD was found in this research pass; it carries a small number of Trustpilot reviews (~4-star, ~13 reviews).

NavioMD in your state

Ship-to coverage per our record, and the state-by-state read: whether NavioMD's partner pharmacies hold a license where you live, checked against each state board's own portal. Click any state for its file.

Alaska — Ship-to coverage in reviewAlabama — Ship-to coverage in reviewArkansas — Ship-to coverage in reviewArizona — Ship-to coverage in reviewCalifornia — Ship-to coverage in reviewColorado — Ship-to coverage in reviewConnecticut — Ship-to coverage in reviewDelaware — Ship-to coverage in reviewFlorida — Ship-to coverage in reviewGeorgia — Ship-to coverage in reviewHawaii — Ship-to coverage in reviewIowa — Ship-to coverage in reviewIdaho — Ship-to coverage in reviewIllinois — Ship-to coverage in reviewIndiana — Ship-to coverage in reviewKansas — Ship-to coverage in reviewKentucky — Ship-to coverage in reviewLouisiana — Ship-to coverage in reviewMassachusetts — Ship-to coverage in reviewMaryland — Ship-to coverage in reviewMaine — Ship-to coverage in reviewMichigan — Ship-to coverage in reviewMinnesota — Ship-to coverage in reviewMissouri — Ship-to coverage in reviewMississippi — Ship-to coverage in reviewMontana — Ship-to coverage in reviewNorth Carolina — Ship-to coverage in reviewNorth Dakota — Ship-to coverage in reviewNebraska — Ship-to coverage in reviewNew Hampshire — Ship-to coverage in reviewNew Jersey — Ship-to coverage in reviewNew Mexico — Ship-to coverage in reviewNevada — Ship-to coverage in reviewNew York — Ship-to coverage in reviewOhio — Ship-to coverage in reviewOklahoma — Ship-to coverage in reviewOregon — Ship-to coverage in reviewPennsylvania — Ship-to coverage in reviewRhode Island — Ship-to coverage in reviewSouth Carolina — Ship-to coverage in reviewSouth Dakota — Ship-to coverage in reviewTennessee — Ship-to coverage in reviewTexas — Ship-to coverage in reviewUtah — Ship-to coverage in reviewVirginia — Ship-to coverage in reviewVermont — Ship-to coverage in reviewWashington — Ship-to coverage in reviewWisconsin — Ship-to coverage in reviewWest Virginia — Ship-to coverage in reviewWyoming — Ship-to coverage in review
Coverage in review

How we review. Every clinic must clear two gates: a credible compounding pharmacy, licensed in every state it ships to, and a clinic that supports long-term patient success. We pay for our own access and accept no payment, referral fees, or coupon arrangements from anyone we cover. See the methodology.